Sure You Hear, But Do You Listen?
If your friend is having a problem, and she’s spilling the details and her feelings about the situation, do you: A.) Interrupt her or B.) Let her ramble on for as long as she likes? It can be tempting to interject with “ifs” or “buts”; however, if you actively listen, that's when you'll form a genuine connection—and you’ll have an enriched relationship because of it!