Want to Use Your Words and Expressions to Get What You Want? This Man Will Teach You
It's not easy to understand other points of views in different arguments, but if you're an FBI negotiator like Chris Voss, you have no choice! For the rest of us, understanding how we relate to others—and how people hear us—can still have a huge impact on our relationships. Whether we want to argue a case, get a raise, or make our presence known, this top negotiator's tips for using the right words, context, and inflection can hugely impact our success with spoken word.